Standard-V

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Privacy Policy

Effective Date: 28th February 2025

Standard V Ltd (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and store your personal data in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

1. Data We Collect

We collect the minimum amount of personal information necessary to provide our services. This may include:

  • Personal Information: Your name, email address, company information, and any other information you provide when you communicate with us or use our services.
  • Uploaded Files: Any files or documents you upload to our services for the purpose of conducting a gap analysis.
  • Payment Information: We do not collect or store your payment information, such as credit card details. Payments are processed by PayPal, and we retain only the minimum amount of information required by law for legal and record-keeping purposes.
  • Usage Data: Information about how you interact with our services, such as IP address, browser type, and access times.

2. How We Use Your Data

We use your personal data for the following purposes:

  • Service Provision: To perform the gap analysis and deliver the results to you.
  • Customer Support: To address any concerns or questions you may have regarding our services.
  • Legal Compliance: To comply with legal obligations and for record-keeping purposes as prescribed by law.
  • Communication: To contact you regarding your order or respond to inquiries.

3. Retention of Data

  • Uploaded Files: We store the files you upload for 14 days after the delivery of the gap analysis report. On the 15th day, the files are automatically deleted by a scheduled routine. If you raise any concerns with the product, we may retain the data longer solely for the purpose of resolving your concern. After your concern is resolved, the 14-day retention period restarts, and the data will be deleted on the 15th day.
  • Personal Information: We retain your personal information for the minimum period required by law for legal and record-keeping purposes.
  • Payment Information: We do not retain any payment information other than the minimum amount required by law.

4. Data Sharing and Disclosure

We may share your data with third-party service providers who assist us in providing our services. These third parties are obligated to protect your data and process it in accordance with this Privacy Policy and applicable laws. The third-party services we use include:

While we prefer to use third-party services within the same country as the client’s order, this is not always possible due to technological limitations.

We may also disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. International Data Transfers

Your personal data may be transferred to and processed in countries outside of the United Kingdom and the European Economic Area (EEA), including the United States. Such countries may have data protection laws that are different from those in your country. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws, such as the use of standard contractual clauses approved by relevant authorities.

6. Data Security

We employ strong security measures to protect your data, including:

  • Encryption: Data is encrypted both in transit and at rest.
  • Access Controls: Access to personal data is restricted to authorized personnel only.
  • Multi-Factor Authentication (MFA): MFA is used where available to secure access to systems.
  • Network Security: Firewalls and intrusion detection systems protect our network infrastructure.
  • Secure Software Development: We follow best practices for secure software development.
  • Incident Response Plan: We have a plan in place to respond promptly to any data security incidents.

7. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You may request that we correct any inaccuracies in your personal data.
  • Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data, subject to legal obligations.
  • Restriction of Processing: You may request that we restrict the processing of your personal data under certain circumstances.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You may object to the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact our data protection officer at dataprotectionofficer@standard-v.com. We will respond to your request within the time frames required by law.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@standard-v.com
  • Address: Standard V Ltd, Green Park Arlington, 5 Exeter Park Road, Bournemouth, BH2 5BD
  • Company Name: Standard V Ltd
  • Company Registration Number: 16273802

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by it.